HelpR
Human Resources Chatbot
HelpR, a Cassava AI proprietary solution, is an AI-powered chatbot designed to transform human resources (HR) and employee management within your organisation. Providing your employees with 24/7/365 access to an exceptional array of HR tools and services, HelpR prioritises organisational efficiency and employee satisfaction.
24/7 Access
HelpR provides 24/7/365 employee access to frequently asked HR questions across key topics such as benefits, policies and HR forms.
Self Service
Self-service options for common tasks that include employee confirmation, salary advance applications, staff hotel and accommodation services.
Automation
Manage routine enquiries with HelpR so your HR staff can prioritise strategic initiatives.
The value of HelpR
HelpR redefines HR within your organisation by empowering your employees with an array of self-service capabilities. Thanks to intelligent automation and extensive HR capabilities, HelpR allows for your HR teams to focus on deeper initiatives within the business by reducing their admin burden.
Intelligent integration
Access your comprehensive knowledge base of HR-related policies, procedures and FAQs with intelligent integration.
Track interactions
Track chatbot interactions, identify areas for optimisation and generate reports on chatbot usage and engagement.
Integrate seamlessly
Integrate seamlessly with other HR systems, knowledge bases and business tools for seamless data exchange.
Seamless chat experience
Personalise greetings and create employee-friendly responses for an interactive and seamless chat experience.
Natural language processing
Using natural language processing, HelpR understands intent behind employee messages and queries and leverages it to provide relevant responses.
Machine learning
HelpR uses machine learning to continuously learn and improve accuracy over time.
Automate routine tasks
Automate routine HR tasks and take pulse surveys to determine employee engagement. HelpR also allows you to provide employees with wellness tips, enhance micro learning, and optimise news and announcements.
What will HelpR do for you?
Take your HR to the next level with HelpR. We recognise the value of people, and we understand the importance of creating a solution that enhances their wellbeing and engagement. HelpR leverages next-generation AI alongside our extensive expertise to transform your HR and employee interactions.
Employees
Get answers and complete tasks anywhere, at any time through self-service options designed to improve efficiencies and reduce frustration.
Companies and HR teams
Focus on increasing employee satisfaction, reducing the HR workload, improving operational efficiency, enhancing employee engagement, and leveraging insights to foster improved organisational wellbeing and HR functionality.
Get started
Explore our bespoke AI solutions and realise the full potential of a digitally transformed HR organisation.
