MICA
Multilingual Intelligent Chatbot Assistant
MICA, a Cassava AI proprietary solution, is secure and contextualised AI Chatbot, configured with ChatGPT API from OpenAI. MICA democratises the power of generative AI through accessibility options like SMS, USSD, Voice, as well as Web portal and App.
Trained on a vast amount of data and using reinforcement learning from human feedback (RLHF), MICA records desired outputs from experts and ranks them to fine-tune responses. While MICA strives to provide accurate information, bear in mind that MICA may occasionally make mistakes or provide incomplete answers. We continuously assess and improve our generative AI performance and security practices to stay ahead of emerging threats.
Handles Any Task
MICA can assist you with a wide range of tasks, including answering questions, providing information, assisting with tasks, and more.
Knowledgeable
Knowledgeable about a variety of topics, ranging from general knowledge to specific domains like technology, science, finance, and more.
Creative & Operational Assistant
MICA simplifies day to day work. It generates ideas, summarizes content and can accept input documents like PDF.
The value of MICA
Natural language
Natural language with support for African languages, Arabic, English, Spanish Portuguese, German and French.
Highly customisable
Highly customisable to geographical or organisation specific needs, with well-defined data and security protocols.
Integration capabilities
Integration capabilities with multiple API and platforms.
Privacy compliance
Compliant with local and global data privacy regulations.
Uncompromised security
Robust and continuous security measures like data encryption, access controls, user authentication and regular audits are in place to ensure that your information.
AI for everyone
Contextually relevant and processed results in response to customer needs, no matter the device on in use.
What will MICA do for you?
Employees
Organisations can employ the power of MICA to enhance productivity of their employees with secure multilingual chatbots.
Frontline Staff & Contractors
The variety of accessibility options makes MICA a perfect companion for users who may be in remote areas with limited connectivity or those who simply use mobile devices that are not internet enabled.
Customers
Simplify customer experience and interaction with your customer journey with MICA.
See how customers are innovating with MICA
EcoChat AI
EcoChat is an OpenAI tool configured with ChatGPT API to provide seamless user interactions across voice, SMS, USSD, web portal and application channels. Using reinforcement learning from human feedback (RLHF), it records desired outputs from experts and ranks them to fine-tune responses.
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